IFMA FMP – Leadership and Strategy

April 12, 2018 @ 5:30 pm – April 13, 2018 @ 8:00 pm
Wine Lab Costa Mesa
2937 Bristol St a101b
Costa Mesa, CA 92626


IFMA FMP - Leadership and Strategy

APRIL 12 - 13, 2018

COURSE DURATION: 2 days (Thursday - Friday), 8:00 AM - 4:30 PM

INSTRUCTOR:  Phyllis Meng, CFM, SFP, IFM Fellow

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To be effective, facility managers must develop strategies to successfully carry out major initiatives by influencing the decisions and attitudes of others.  Effective strategies require that facility managers are able to integrate people, places, processes and technology.  They must be able to align the facility portfolio with the entire organization’s missions and available resources, and to be innovative in order to move forward with their staff and processes to respond to the ever-changing requirements. 


Part I:  Plan Strategically 

  • Introduction to Strategic Planning
  • Align Facility’s Strategic Requirements to Entire Organization’s Requirements
  • Develop and Implement a Strategic Planning Process
  • Develop a Strategic Facility Plan or Facility Master Plan
  • Implement Strategy Using Tactical Plans

Part II:  Lead and Manage the Facility Organization

  • Introduction to Leadership and Management
  • Theories of Individual Behavior and Leadership
  • Lead, Influence, Inspire and Manage the Facility Organization
  • Advocate for Facility Management Needs and Priorities
  • Organize and Staff the Facility Organization
  • Develop Effective Teams
  • Develop, Implement and Evaluate FM Policies, Procedures, and Practices
  • Clarify and Communicate Responsibilities and Accountabilities
  • Resolve Conflicts

Part III:  Provide Leadership to the Entire Organization

  • Promote, Encourage, and Adhere to a Code of Conduct
  • Develop and Manage/Oversee Relationships
  • Ensure Compliance with Corporate Social Responsibility Policies

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