IFMA FMP - Operations and Maintenance
JUNE 21 - 22, 2018
Course held at Kimball Showroom, 500 S Grand Ave, 24th Floor, Los Angeles, CA 90014
COURSE DURATION: 2 days (Wednesday - Thursday), 8:00 AM - 4:30 PM
INSTRUCTOR: Phyllis Meng, CFM, SFP, IFM Fellow
COURSE OVERVIEW:
The primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so that the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards. Effective operation and maintenance of facilities is a complex responsibility in today's environment.
LEARNING OBJECTIVES:
Part I: Introduction to Operations and Maintenance
- Operations and Maintenance Overview
- Begin with a Plan
Part II: Assess Facility Needs
- Assess the Condition of the Building Structure
- Assess Exterior Structures, and Elements
- Assess the Condition of the Building Systems
- Assess Interior Furnishings, Fixtures, and Equipment
- Assess Grounds
Part III: Manage/Oversee Operations and Maintenance of Building, Systems, and Equipment
- Acquire Systems, Materials, and Equipment
- Install Systems, Materials, and Equipment
- Maintain Systems, Materials, and Equipment
- Operating Building Systems and Equipment
- Replace Systems, Materials, and Equipment
Part IV: Manage/Oversee Occupant Services
- Recognize Desired Occupant Services
- Develop Usage and Service Guidelines
- Prepare and Execute Modifications to Occupant Services
Part V: Select the Best Resources
- Develop Maintenance and Occupant Service Specifications
- Select Competent Service Providers (Staff or Contract)
- Negotiate Service Level Agreements (SLAs)
- Monitor Work/Service Performance
- Resolve Contract Disputes
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Successful crisis management and disaster recovery takes more than a plan: it requires realistic testing and validation. How do you do that properly? Are your exercises smoke and mirrors or do they provide as-close-to-real situations as possible? How does your program compare? How can you improve? During this hands-on workshop, you will learn how to set up and conduct a successful Business Continuity Plan exercise. Through a mock exercise of an actual event as the case study, you will participate in response and recovery activities. We will use some surprise participants and provide timely insertions to add realism to the situation – as the event would actually occur. Join us to learn from some experienced professionals in our industry – as well as your peers – and have fun doing it!
Learning Objectives:
- Learn how to avoid common pitfalls during the development process and how to anticipate and resolve potential problems
- Learn how to make drills and exercises realistic and uncover gaps in your plan
- Learn exercise conduct, evaluation, and critiquing strategies
- Learn how to structure an exercise in line with the BCP maturity of your organization
Diane Coles Levine Bio:
President of Workplace Management Solutions, Diane Coles Levine specializes in business resilience planning and facility management consulting. She is a guest lecturer in business continuity planning at MIT Professional Education and Vienna University of Technology, Austria. Diane is the co-editor and co-author of the international award-winning books "Work on the Move” and “Work on the Move 2” and co-author of “Cut it Out: Save for Today, Build for Tomorrow.” Diane is a contributing author to Facility Management Journal (FMJ) and won the editors pics award for her article titled “Workplace Violence: Finding and Fixing the Gaps in your program.” Her work is mentioned in Business Week, Fiscal Times, and Return on Performance Magazine. She won the IFMA George Graves Facility Management Achievement. Award, the CoreNet REmmy for “Workplace Innovation” and was named a Southern California Real Estate Journal “Woman of Influence.” Diane is a member of IFMA Board of Directors and Past Chair of the IFMA Foundation. Diane is a member of the City of Long Beach CERT. She holds a Bachelor of Science in Business and Management, a certification in Crisis Management and Business Continuity Planning from MIT, and Masters in Corporate Real Estate (MCR) designation.
SPONSORSHIPS AVAILABLE!
Sponsorships are available for this program. An option is available for you to sign up as a sponsor when registering online.
IFMA - Sustainable Facility Professional
Credential Program Course
July & August 2018
Course held at Kimball Showroom, 500 S Grand Ave, 24th Floor, Los Angeles, CA 90014
JULY 25 - 27, 2018 (Wednesday, Thursday & Friday) AND
AUGUST 29 - 31, 2018 (Wednesday, Thursday & Friday)
Course Duration: A Total of 6 days, 8:00 am - 4:30 pm
What the SFP Credential Program Can Do For You:
Learn to use knowledge-based and data-driven methods to develop solutions that provide the highest value of your building, your organization, and your community. The SFP Credential Program will help you to challenge yourself and your organization to go beyond the current thinking while implementing best practices to impact your organization's economic, ecological, and social bottom line.
COURSE OVERVIEW:
The SFP program is made up of three different focus areas: Strategy and Alignment for Sustainable Facility Management, Managing Sustainable Facilities, and Operating Sustainable Facilities. These focus areas provide a complete picture of how SFP's can improve the sustainability of their facilities in all eight major categories of sustainable facility management as defined by IFMA: energy, water, materials and resources, workplace management, indoor environment quality, quality of services, waste and site impact. This series of focus areas will equip the SFP to integrate sustainability efforts with the organization's value and strategies, present a business case for sustainability initiatives, evaluate initiatives from a financial point of view, and track and report accomplishments.
FOCUS AREAS:
- Strategy and Alignment for Sustainable Facility Management: This focus area summarizes key concepts related to sustainable facility management from the organizational level and illustrates linkages and actions facility managers must take into consideration in order to make the business case for sustainability in their own facilities.
- Managing Sustainable Facilities: This focus area looks in depth at the process of aligning a facility's sustainable plan with an organization's vision, strategic goals and policies. Learn strategies in an SFP's business case for sustainability within your organization, and provide the details behind the plans to prepare for, lead and implement those changes.
- Operating Sustainable Facilities: This focus area looks at ways in which SFP's can operate their facilities in a more sustainable manner through changes in buidling equipment and technology as well as changes in operations and maintenance procedures. This focus area is organized around the eight major categories of sustainable facility management.
IFMA - Sustainable Facility Professional
Credential Program Course
July & August 2018
Course held at Kimball Showroom, 500 S Grand Ave, 24th Floor, Los Angeles, CA 90014
JULY 25 - 27, 2018 (Wednesday, Thursday & Friday) AND
AUGUST 29 - 31, 2018 (Wednesday, Thursday & Friday)
Course Duration: A Total of 6 days, 8:00 am - 4:30 pm
What the SFP Credential Program Can Do For You:
Learn to use knowledge-based and data-driven methods to develop solutions that provide the highest value of your building, your organization, and your community. The SFP Credential Program will help you to challenge yourself and your organization to go beyond the current thinking while implementing best practices to impact your organization's economic, ecological, and social bottom line.
COURSE OVERVIEW:
The SFP program is made up of three different focus areas: Strategy and Alignment for Sustainable Facility Management, Managing Sustainable Facilities, and Operating Sustainable Facilities. These focus areas provide a complete picture of how SFP's can improve the sustainability of their facilities in all eight major categories of sustainable facility management as defined by IFMA: energy, water, materials and resources, workplace management, indoor environment quality, quality of services, waste and site impact. This series of focus areas will equip the SFP to integrate sustainability efforts with the organization's value and strategies, present a business case for sustainability initiatives, evaluate initiatives from a financial point of view, and track and report accomplishments.
FOCUS AREAS:
- Strategy and Alignment for Sustainable Facility Management: This focus area summarizes key concepts related to sustainable facility management from the organizational level and illustrates linkages and actions facility managers must take into consideration in order to make the business case for sustainability in their own facilities.
- Managing Sustainable Facilities: This focus area looks in depth at the process of aligning a facility's sustainable plan with an organization's vision, strategic goals and policies. Learn strategies in an SFP's business case for sustainability within your organization, and provide the details behind the plans to prepare for, lead and implement those changes.
- Operating Sustainable Facilities: This focus area looks at ways in which SFP's can operate their facilities in a more sustainable manner through changes in buidling equipment and technology as well as changes in operations and maintenance procedures. This focus area is organized around the eight major categories of sustainable facility management.
IFMA - Project Management Competency Course
(Required for FMP Designation)
Course held at Kimball Showroom, 500 S Grand Ave, 24th Floor, Los Angeles, CA 90014
SEPTEMBER 6 - 7, 2018
COURSE DURATION: 2 days (Thursday and Friday), 8:00 AM - 4:30 PM
COURSE OVERVIEW:
Facility managers make use of all aspects of project management beginning with planning, scoping, scheduling and ending with evaluating. Project planning and management are core skills in facility management. The skills are particularly important because of the wide range of projects assigned to the facility organization. Projects vary in scope, complexity, duration and financial risk.
LEARNING OBJECTIVES:
Part 1: Introduction to Project Management
- Facility Management (FM) Projects and Project Management
- The Project Manager
- Project Management Processes and Life Cycles
Part 2: Define Projects
- Define Phase Introduction and Project Inputs
- Define Project Purpose
- Perform Programming
- Create Project Charter and Project Objectives Statements
Part 3: Plan Projects
- Design Deliverables or Space
- Create the Project Management Plan
- Plan Team and Resources
Part 4: Manage and Oversee Projects
- Acquire Team and Resources
- Execute and Control Project
Part 5: Close Projects
- Accept Deliverables or Occupy Space
- Close Contracts and Projects and Evaluate Outcomes
IFMA - FM Learning System and CFM Review
OCTOBER 26 - 28, 2018
Course Held at Kimball Showroom, 500 S Grand Ave, 24th Floor, Los Angeles, CA 90014
COURSE DURATION: 3 days (Wednesday - Friday), 8:00 AM - 4:30 PM
INSTRUCTOR: Phyllis Meng, CFM, SFP, IFMA Fellow
COURSE OVERVIEW:
OCTOBER 26-28, 2018
The IFMA FM Learning System™ is a premier quality review course designed to meet the needs of professionals and organizations. It is developed based on input and guidance from a wide spectrum of facility management subject-matter experts and leaders. This coursewill provide you with the tools necessary to learn the updated FM body of knowledge as well as help you prepare for the CFM Exam with emphasis on the competencies of Real Estate, Finance and Business, and Environmental Stewardship and Sustainability.
The IFMA FM Learning System (FMLS) is a preferred source for CFM Exam preparation. In addition to preparing professionals for the CFM Exam, the Learning System is an excellent professional development tool and an indispensable on-the-job resource.
The IFMA Facility Management Learning System™ is a certification preparation program and is not a substitute for the CFM certification examination. Completing this program does not entitle the users to present themselves as CFMs, or to use the CFM designation. The only way to earn the Certified Facility Manager certification is to apply for and pass the CFM Exam. If you wish to take the CFM Exam, you must submit an application form and separate exam fee through IFMA.
CFM Review: The Certified Facility Manager® (CFM) credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers as the most respected global credential in facility management. The CFM Exam is competency-based, testing what a person can do compared to standards that define the practice of facility management. In addition, the CFM is the only global facility management certification available.
IFMA’s certification process is designed to assess competency in the field through work experience, education and the ability to pass a comprehensive exam that covers 11 competencies that make up the facility management body of knowledge. This course will discuss the intricacies of taking the exam and is not to be considered a review of exam material.